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Airwallex

Payment process via Airwallex

Getting Started​

  • Select the "Airwallex" button if you have just finished your verification process with your current interface.

    • Click Register with Airwallex if you have not created Airwallet yet and you want to try it.

  • If it is the second time of top-up (your left bar was unblocked), check Payment >> Choose Airwallex method

Airwallex Payment Process​

Step 1: Select Airwallex​

  • The currency is USD
  • Minimum top-up is $200 >> Continue
  • There is a summary section next to. You can check the total amount

Step 2: Complete Payment​

  • Kindly fill up your Airwallex account to log in and pay
  • Click Confirm payment
  • When the payment is successful, you can go to the next step - creating an ad account.

Airwallex Account Setup​

First-Time Users​

If you don't have an Airwallex account yet:

  1. Click "Register with Airwallex" - This will redirect you to Airwallex registration
  2. Complete Registration - Follow Airwallex's account setup process
  3. Verify Account - Complete Airwallex's verification requirements
  4. Return to Zeno - Come back to complete your payment

Returning Users​

If you already have an Airwallex account:

  1. Select Airwallex - Choose Airwallex as your payment method
  2. Login to Airwallex - Use your existing Airwallex credentials
  3. Confirm Payment - Complete the transaction

Payment Details​

Currency and Limits​

  • Currency: USD only
  • Minimum Amount: $200 USD
  • Maximum Amount: $50,000 USD per transaction
  • Processing Time: Immediate to 24 hours

Account Requirements​

  • Verified Airwallex Account - Must be fully verified
  • Sufficient Balance - Ensure adequate funds in Airwallex account
  • Valid Business Information - Must match Zeno account details

Benefits of Airwallex​

  • Fast Processing - Quick payment processing
  • Global Reach - International payment capabilities
  • Secure Transactions - Bank-level security
  • Low Fees - Competitive transaction fees
  • Multi-Currency - Support for various currencies

Troubleshooting​

Common Issues​

  • Account Not Verified - Complete Airwallex verification process
  • Insufficient Funds - Add funds to your Airwallex account
  • Payment Declined - Contact Airwallex support
  • Currency Mismatch - Ensure USD currency selection

Support​

  • Airwallex Support - Contact Airwallex directly for account issues
  • Zeno Support - Contact Zeno support for payment processing issues
  • Account Manager - Reach out to your dedicated account manager

Security Notes​

  • Secure Login - Always use official Airwallex login page
  • Verify URLs - Ensure you're on the correct Airwallex domain
  • Two-Factor Authentication - Enable 2FA for enhanced security
  • Regular Monitoring - Check your Airwallex account regularly

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